Bitcrew SARL, based in Marrakech, is responsible for the processing of personal data as described in this Privacy Policy.
Contact details: info@bitcrew.ma
Personal Data We Process
Bitcrew processes your personal data when you use our services and/or when you provide it to us directly.
We may process the following personal data:
- First and last name
- Phone number
- Email address
- IP address
- Any other personal data you actively provide (e.g. through forms, correspondence, or phone communication)
- Data about your activity on our website
Special and/or Sensitive Personal Data
Our website is not intended to collect data from visitors under the age of 16 without parental or guardian consent. However, we cannot verify the age of visitors.
We encourage parents to monitor their children’s online activities. If you believe we have collected personal data from a minor without proper consent, please contact us at info@bitcrew.ma, and we will delete such data promptly.
Purpose and Legal Basis for Processing
Bitcrew processes personal data for the following purposes:
- To send newsletters and/or marketing communications (with your consent)
- To contact you by phone or email when necessary to provide our services or respond to your request (e.g. via contact forms)
- To analyze user behavior on our website in order to improve our services and tailor our offerings
Automated Decision-Making
Bitcrew does not make decisions based solely on automated processing that could have significant consequences for individuals.
Data Retention
We do not retain personal data longer than necessary for the purposes for which it was collected.
Unless required for legal compliance (e.g. tax obligations), personal data will be deleted within three (3) months, unless otherwise agreed contractually.
Sharing Personal Data with Third Parties
Bitcrew may share your personal data with third parties when necessary for:
- The execution of a contract
- Compliance with legal obligations
We ensure that all third parties processing data on our behalf are bound by Data Processing Agreements (DPAs) to guarantee the same level of security and confidentiality.
Bitcrew remains responsible for these processing activities.
Cookies
Bitcrew may use cookies or similar technologies.
Where applicable, we will always request your consent before placing cookies.
We only use:
- Functional and technical cookies
- Analytical cookies that do not infringe on your privacy
Cookies are small text files stored on your device to ensure proper website functionality and improve user experience (e.g. remembering preferences).
You can disable cookies via your browser settings and delete previously stored data at any time.
Your Rights
You have the right to:
- Access your personal data
- Correct or delete your data
- Withdraw your consent
- Object to data processing
- Request data portability
You can submit requests via info@bitcrew.ma.
To verify your identity, we may ask you to provide a copy of your ID (with sensitive information masked).
We will respond within four (4) weeks.
Data Security
Bitcrew takes data protection seriously and implements appropriate technical and organizational measures to prevent:
- Unauthorized access
- Data loss
- Misuse
- Unlawful processing
Our website uses SSL encryption to secure data transmission.
If you believe your data is not properly secured or suspect misuse, please contact us via https://bitcrew.ma or info@bitcrew.ma.